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Shipping Info

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Shipping & Returns

IF ITEMS ARE NOT IN STOCK YOU CAN PRE-ORDER! PRE-ORDERING CAN TAKE AS LONG 3 WEEKS AS THIS IS HIGH QUALITY MATERIAL!!

WE SEND A CONFIRMATION VIA E-MAIL WITH SHIPMENT DETAILS ALONG WITH THE AMOUNT CHARGED. SHIPPING TIMES ARE CALCULATED FROM THE DAY THE ORDER IS SHIPPED. IN MOST CASES, ITEMS ORDERED BEFORE 2PM EASTERN STANDARD TIME WILL SHIP THE SAME DAY.

STANDARD GROUND ARRIVES WITHIN 2 TO 6 BUSINESS DAYS FROM WHEN IT IS SHIPPED. 

PLEASE ADD UP TO FIVE ADDITIONAL BUSINESS DAYS TO YOUR STANDARD ORDER SHIPPING TIME WHEN CHOOSING TO MONOGRAM YOUR ITEM.

2ND DAY AIR ARRIVES WITHIN 2 BUSINESS DAYS FROM WHEN IT IS SHIPPED.

NEXT DAY AIR ARRIVES WITHIN 1 BUSINESS DAY FROM WHEN IT IS SHIPPED.

A SIGNATURE IS REQUIRED WHEN THE CONTENTS OF THE PACKAGE ARE VALUED AT $1,300 OR MORE. APO/FPO:

- SHIPPING FEES ARE NOT REFUNDABLE.

- IN STOCK ITEMS USUALLY ARRIVE WITHIN 2-6 BUSINESS DAYS. THIS TIMEFRAME DOES NOT INCLUDE WEEKENDS OR HOLIDAYS.

- ORDERS ARE PROCESSED MONDAY THROUGH FRIDAY. SATURDAY DELIVERY SERVICE IS NOT AVAILABLE.

- YOU WILL RECEIVE A SHIPMENT CONFIRMATION E-MAIL, AS WELL AS YOUR PACKAGE’S TRACKING NUMBER WHEN YOUR ORDER IS SHIPPED.

- APPLICABLE SALES TAX WILL BE CHARGED BASED ON YOUR LOCAL STATES TAX LAWS.

- WE SHIP ONLY TO THE CONTINENTAL US, ALASKA AND HAWAII.

- WE SHIP ONLY TO STREET ADDRESSES, OR APO/FPO.

- EXPEDITED SHIPPING IS AVAILABLE FOR AN ADDITIONAL FREIGHT CHARGE: IF ORDER IS PLACED BEFORE 2 PM EST ON BUSINESS DAYS (MONDAY THROUGH FRIDAY), YOUR ORDER WILL SHIP THE SAME DAY OTHERWISE WITHIN 24 HOURS.

- THE COST OF RETURN SHIPPING, $5 PER BOX FOR ANY NUMBER OF ITEMS, WILL BE DEDUCTED FROM YOUR REFUND.

MONOGRAMMED ITEMS

PLEASE ADD UP TO FIVE ADDITIONAL BUSINESS DAYS TO YOUR STANDARD ORDER SHIPPING TIME WHEN CHOOSING TO MONOGRAM YOUR ITEM.

MONOGRAMMED ITEMS ARE PERSONALIZED AS INDIVIDUAL, THEY ARE CONSIDERED FINAL SALE AND MAY NOT BE EXCHANGED OR RETURNED.

 

CUSTOMER SERVICE RETURNS SECURED PAYMENT SHIPPING

 

CUSTOMER SERVICE

 

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